Responsible Social Play

Entertainment first

All High 5 Casino games are made for entertainment. Game Coins can never be exchanged for money or anything of value, and anything you buy only adds to the fun. Underage play is strictly prohibited.

Purchase limits

Set a purchase cap for 1, 7 or 30 days in the Player Limits menu. Once you reach it, purchases pause until the window resets, and you can keep browsing games that need no purchase. A lower limit applies right away. Raising or removing one waits 24 hours, and you can cancel the increase while you wait.

Reality checks

Choose an interval in hours and we show you a summary of your session when it ends, so you can keep going or step away.

Time-outs

A Time-Out Period locks your account for 1, 7 or 30 days. You cannot log in during the break, and access returns on its own when it ends.

Self-exclusion

You can exclude yourself for a set number of days, weeks or months, or indefinitely, by sending a self-exclusion request by e-mail with your full name and account details. Our team disables the account as an urgent case and contacts you to agree the details. A set period cannot be shortened, and an indefinite exclusion can be lifted three months after we receive your request. The exclusion covers the account you name, and a second account needs its own request. Uninstall the app as well so notifications stop.

Good habits

Take breaks, set a coin budget per session, never chase losses and do not let play push out daily life. Play only in a good mood and with a clear head, never under the influence of alcohol or anything else.

Help

Our support team is available at any time to talk through the tools. Gaming Therapy gives free practical help and emotional backing to people hit by problem gaming, and its free app runs on iPhone and Android.